Shipping policy
1. Order Processing:
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed after 12:00 PM (EST) on Fridays or over the weekend will be processed the following Monday.
2. Shipping Methods:
- We offer standard and expedited shipping options through reliable carriers like FedEx, UPS, and USPS.
- The shipping method and estimated delivery time will be provided at checkout based on your location.
3. Shipping Rates:
- Shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping destination.
- Free standard shipping is available on orders over $[Insert amount].
4. International Shipping:
- We ship worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
- Delivery times for international orders vary depending on the destination country.
5. Tracking Your Order:
- Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your shipmentâs progress.
6. Shipping Delays:
- While we strive to deliver orders promptly, shipping times may be affected by factors beyond our control, such as carrier delays, weather conditions, or customs processing.
7. Lost or Damaged Packages:
- If your package is lost or arrives damaged, please contact our customer service within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
8. Returns and Exchanges:
- Please refer to our Return Policy for details on returning or exchanging items.
For any additional questions or concerns regarding shipping, please contact our customer service team at info@ykdistributionllc.com